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Very communicative, personable, kind, and patient with us during the whole process.

We found Matthew on a recommendation and so glad we did! Matthew was our agent as we went through the process of not only selling our apartment, but condo conversion in SF, too. Matthew was very communicative, personable, kind, and patient with us during the whole process. He even went over and turned off our smoke detector for us in the middle of the night during open house weekend when no one was there! His team made our apartment look stunning and in the end we sold our home for a lot more than we all expected and love our new buyers, too. He's also just the nicest guy! We'd highly recommend Matthew.

Clay W.

Excellent realtor and adviser

My husband and I were first time home buyers and had a wonderful experience working with Courtney Behan at Zephyr. Courtney made sure we were informed every step of the way. We had an initial meeting to go over the process in detail. During this time Courtney spent several hours explaining the contract, disclosure package and buying process, from initial bid, all the way to close. 

She was patient and extremely responsive during our two month search that ultimately resulted in finding our dream condo in the Mission! Not only did she tour open houses with us that we wanted to see, but after hearing our wish list, she found properties that were more out of the box that we might not have looked at before. 

Courtney was an excellent realtor and adviser and we would highly recommend employing her, whether you are a first time home buyer or an experienced pro. Courtney knows the city inside and out and really has a passion for what she does!

Lindsay C.

Genuine charisma and warmth... and highly strategic approach to assessing opportunities in the market

Matthew is an incredibly talented real estate agent whom I would highly recommend to any family member or friend interested in purchasing residential real estate in San Francisco. What differentiates Matthew from the many real estate agents I've come across, apart from his British accent, is his genuine charisma and warmth - not false bravado or friendliness, as is quite common in the industry - and highly strategic approach to assessing opportunities in the market. Matthew guided my partner and I through each stage of the house search, from brainstorming and defining our search criteria, to finding properties that aligned with our preferences, to scrutinizing every paragraph of multiple disclosure packages, and ultimately preparing a successful offer on our dream home in Duboce Triangle.  

As a first-time homebuyer, I was thrilled that Matthew essentially provided a crash-course guide to residential real estate investing in San Francisco, which has a real learning curve even for someone with a background in finance. Matthew is very good at clearly communicating complex ideas - often quickly performing impressive mental math in his head to assess value or risk - which made it that much easier for us to develop a nuanced understanding of the market that was necessary to make competitive offers. If you want to work with a highly intelligent, personable real estate expert who genuinely cares about you and will always go the extra mile (for example, talk with you for three hours late at night because you want to understand every possible risk identified in a disclosure packet and submit a perfect offer the next day) then choose Matthew Goulden. 

I swear I wasn't paid to write this. Matthew is that good! ;-)

Daniel B.

Professional, responsive and dedicated the time to understand exactly what we were looking for.

As first time home buyers, we were overwhelmed with all there was to learn and understand. Courtney did an excellent job making us feel comfortable, educating us on everything we needed to know before buying our first house. She was professional, responsive and dedicated the time to understand exactly what we were looking for. Her knowledge of the market gave us confidence that we were going to be able to find a home that not only suited us but was also in our price range. Courtney found us a home that we love, our little house by the beach.  We were kept up to date on everything during escrow and we were able to make our target close date! From start to finish the process was seamless and we couldn't have asked for a better experience. We will absolutely work with Courtney again in the future and would recommend her to anyone looking to buy a home in San Francisco.

Samantha A.

Helped us find the house we'll build our family in and for that we'll be forever grateful.

If there were six stars to give, I'd give Courtney the full six pack. Simply put: She. Rocked. It. This was our first experience buying real estate, and needless to say in San Francisco it's almost guaranteed to be a gut-churning endeavor. But it could not have gone smoother. Courtney drew on her years of experience in commercial real estate to walk us through what to expect and how to approach the home buying process. And not only was she beyond informed and educated when it came to the SF market, but Courtney was responsive and thorough to boot. She answered the endless questions we had whether they came in an email sent at midnight or a 6am phone call. But perhaps she was most appreciated during the offer process. She worked tirelessly to pull comps and really dig into the details to make sure we were putting as competitive an offer forward as possible. In the end, Courtney helped us find the house we'll build our family in and for that we'll be forever grateful. 

We will without hesitation work with Courtney again and we're looking forward to it!

Will M.